1. Do you offer international shipping?
International shipping is available for all destinations via Fedex, UPS, or DHL Express Worldwide (3-6 business days).
2. Can I pay with PayPal or Venmo with online shipping?
Yes- PayPal, No- Venmo. We also accept credit, debit card and apple pay.
3. I just placed an order, when will it be shipped?
All orders will be processed within (2) business days upon payment approval.
4. Do you offer gift wrapping?
Yes! We offer FREE gift wrapping. Leave us a note at the check out or send us an e-mail to specify your request. We generally don't include order invoice with gifts.
5. How can I track my order status?
A tracking number will be emailed to you once your order is shipped.
6. Can I borrow some products for production?
Yes, we regularly collaborate with stylists for shoots. Depending on the items, we demand 50% - 100% retail price as deposit.
For information please visit Production Service or contact firstname.lastname@example.org
7. Does Chop Suey Club accept product submissions?
Yes. We are constantly on the look out for the newest bestest design, if you’re a Chinese/Asian designer interested selling at Chop Suey Club.
Email images and a brief description to email@example.com
8. Is Chop Suey Club limited to Chinese designers?
No. Though our primary focus is to promote Chinese designers, we are interested in all designs associated with contemporary Chinese culture.
9. Does Chop Suey Club have a physical store?
Yes. Our brick-and-mortar store is located in the Lower East Side of Manhattan, the address is 81 Hester St, New York, NY 10002. For our store operating hours please see page bottom.
Didn’t answer your questions?
Shoot your questions to firstname.lastname@example.org