11 products
11 products
Casserole Steamer Set
Regular price $ 159.00/
Shipping calculated at checkout.
Invented during the Han Dynasty thousands of years ago, steaming has evolved to be one of the most iconic and essential cooking techniques of Chinese cuisine. Legend has it that General Han Xin carved utensils from bamboo so that he could cook food with steam.
This set includes a terracotta steamer basket that can steam and boil at the same time, saving you time and space. Its fireproof ceramic provides greater heat resistance than regular stoneware, making it less likely to crack at higher temperatures and suitable on open flame gas stoves and in both conventional and microwave ovens. The casserole also works perfectly as a simple stew pot.
PRODUCT DETAILS:
- Steamer set (1 pot+ 1 basket): Dia 24 x 29 x 21 cm/ 9.4" x 11.4" x 8.27" inches
- Extended Steamer Basket: Dia 28 x 8.6 (H) cm/ 11" x 3.4" inches
- Fireproof ceramic
- Suitable for open-flame cooking, ovens, and microwaves
- Not dishwasher safe
DESIGNER:
Since 2007, Hong Kong-based brand JIA INC has been creating a new direction in the modern homeware market.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Kkini Bowl & Chopsticks Set
Regular price $ 79.95/
Shipping calculated at checkout.
A stoneware bowl inspired by traditional Korean Dolsot bowls for bibimbap. Though hard as stone, this bowl carries the joy and tenderness of home, for lifting the bamboo lid releases steam reminiscent of meals from your childhood. Pleasure is an effortless thing, and this simple bowl brings back the deep-rooted joy of a family meal.
PRODUCT DETAILS:
- Bowl: Dia 11 x 8.8 cm /4.3" x 3.46" inches (350ml)
- Chopsticks: 24.5 x 0.65 cm /9.65" x 0.26" inches
-
Bamboo, stoneware, brass
DESIGNER:
Since 2007, Hong Kong-based brand JIA INC has been creating a new direction in the modern homeware market.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
White Rustic Cup
Regular price $ 12.00 Sale price $ 10.00 Save 17%/
Shipping calculated at checkout.
Your hand rests comfortably on this cup's inverted conical shape that also stacks easily for storage. The classic high foot design effectively prevents heat damage while saving table space. Its white Nano glaze, antibacterial and easier to clean, contrast beautifully with the organic gold leafing on the rim.
PRODUCT DETAILS:
- 9 x 11cm / 3.5" x 4.3"inches, 300ml
- Ceramic
- Microwave safe, freezer safe, dishwasher safe
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
White Rustic Dinner Plate
Regular price $ 26.00 Sale price $ 22.00 Save 15%/
Shipping calculated at checkout.
Suitable to present any dish, this dinnerware set is rustic but refined. The flared edge of this plate keeps sauces in but allows for greater volume, perfect for salad, stir-fry, or any substantial serving. The classic high foot design effectively prevents heat damage while saving table space. Its white Nano glaze, antibacterial and easier to clean, contrast beautifully with the organic gold leafing on the rim.
PRODUCT DETAILS:
- 20.5 x 3.5cm /8" x 1.4"inches
- Ceramic
- Microwave safe, freezer safe, dishwasher safe
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
White Rustic Bowl
Regular price $ 12.00 Sale price $ 10.00 Save 17%/
Shipping calculated at checkout.
Suitable to present any dish, this dinnerware set is rustic but refined. The classic high foot design effectively prevents heat damage while saving table space. Its white Nano glaze, antibacterial and easier to clean, contrast beautifully with the organic gold leafing on the rim.
PRODUCT DETAILS:
- 2.5 x 6.5cm / 4.9" x 2.6"inches, 270ml
- Ceramic
- Microwave safe, freezer safe, dishwasher safe
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Daisy Bowls
Regular price Sale price $ 12.00/
Shipping calculated at checkout.
This bowl features a minimal radial design and a smooth matte surface, creating a subdued warming feeling in your hand and a beautiful presentation for any dish. The thickened bottom effectively prevents heat from hurting your fingers or burning a tabletop. Mix and match to make your perfect set.
PRODUCT DETAILS:
- Rice bowl:
- 12.5 x 6.1 x 5.3cm / 5" x 2.4" x 2"
- 350ml
- Weight: 280g
- Noodle bowl:
- 17.5 x 9 x 7.3cm / 6.9" x 3.5" x 2.9"
- 1000ml
- Weight: 590g
- Soup bowl:
- 20 x 6.3 x 8.5cm / 7.8" x 2.5" x 3.3"
- 1500ml
- 993g
- Salad bowl:
- 23 x 10.5 x 8.5cm / 9" x 4.1" x 3.3"
- 2150ml
- 1260g
- Stoneware
- Microwave safe, freezer safe, dishwasher safe.
- To increase longevity of use, avoid sudden temperature changes.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Daisy Plate
Regular price Sale price $ 12.00/
Shipping calculated at checkout.
This plate features a minimal radial design and a smooth matte surface, creating a subdued warming feeling in your hand and a beautiful presentation for any dish. Mix and match to make your perfect set.
PRODUCT DETAILS:
- Small: 17cm / 6.7" inch; Medium: 20cm / 7.9" inch
- Stoneware
- Microwave safe, freezer safe, not dishwasher safe
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Daisy Cup
Regular price Sale price $ 10.00/
Shipping calculated at checkout.
This cup features a minimal radial design and a smooth matte surface, creating a subdued warming feeling in your hand and on your eyes.
PRODUCT DETAILS:
- Measurement: 8.5cm X 6.7cm X 3.7cm / 3.3" X 2.6" X 1.5"
- Material: Stoneware
- Care Instruction: Microwave safe, freezer safe, not dishwasher safe
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
White Rustic Dinner Set
Regular price $ 52.00/
Shipping calculated at checkout.
Suitable to present any dish, this white dinnerware set is rustic but refined. The classic high foot design effectively prevents heat damage while saving table space. Its white Nano glaze, antibacterial and easier to clean, contrast beautifully with the organic gold leafing on the rim.
This set includes 4 items:
Rustic Ceramic Dinner Plate / Single
Rustic Ceramic Flat Plate / Single
PRODUCT DETAILS:
- Ceramic
- Microwave safe, freezer safe, dishwasher safe
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.