30 products
Five Elements Incense Set
Regular price $ 180.00 Sale price $ 170.00 Save 6%
One of the best incense we've ever used. Set includes 5 scents representing 5 elements:
- Sekishin 石心 "Metal" - pink pepper / everlasting / ciste / agarwood
- Suou 蘇枋 “Wood” - muguet / oakmoss / amber / sandalwood
- Tetsukon 鉄紺 "Water" - bergamot / violet / cedarwood / agarwood
- Kiyobi 浄火 "Fire" - hinoki / cedarwood / sandalwood / agarwood
- Nukubai 温灰 “Earth” - vanilla / tobacco / patchouli / sandalwood
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.

Rice Paper Candy Scented Candle
Regular price $ 20.00
Once you had a White Rabbit candy, you'll never forget its taste. The scent of this candle will bring back nostalgia and happy memories of you nibbling the rice paper off every piece before plopping the rest of the candy in your mouth.
Notes: Sweet Milk, Sweet Cream, Vanilla, and Honey
PRODUCT DETAILS:
- Soy wax
- Wooden wick
- Burn time approximately 40-60 hours
- 7 oz
- Made in USA
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.

Brown Sugar Boba Scented Candle
Regular price $ 20.00
You can now enjoy the warm rich aromas of your local favorite boba tea shop conveniently at your own home!
Notes: Brown Sugar, Milk, Creme, Vanilla
- Soy wax
- Wooden wick
- Burn time approximately 40-60 hours.
- 7 oz
- Made in USA
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.

White Peach Scented Candle
Regular price $ 20.00
Take in the fresh spring scents of a juicy white peach with the White Peach candle! This classic scent is sure to liven up any room, and will add crisp elegance with a splash of floral to your home, office, or for gifts for your loved ones.
In Chinese culture, the Peach is considered a "blessed fruit" by many. Commonly associated with Shoulao, the God of Longevity-- he carefully carries a large Peach while wielding a staff connected to a gourd, carrying the Elixir of Life.
Notes: Peach Nectar, Jasmine, Honeysuckle
- Soy wax
- Wooden wick
- Burn time approximately 40-60 hours
- 7 oz
- Made in USA
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
HAKO LEAF INCENSE
HG-POJ-002
Regular price $ 29.00This unique set of leaf-shaped incense is the first and only Washi paper incense. They are handcrafted by a family run business with a history of over 120 years. They are located in beautiful Awaji island which is known to be the birth place of the Japanese incense culture.
Set includes:
- 5 leaf-shaped incense ((No.1 Spicy Jasmine, No.2 Agar Wood, No.3 Elegance Citrus, No.4 Sandalwood, No.5 Smoky Cinnamon)
- 1 non-flammable felt
Dimensions: W78mm × H108mm × D30mm
Weight: 50g
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
HAKO LEAF INCENSE BLACK
HG-POJ-003-FOC
Regular price $ 38.00This unique set of leaf-shaped incense is the first and only Washi paper incense. They are handcrafted by a family run business with a history of over 120 years. They are located in beautiful Awaji island which is known to be the birth place of the Japanese incense culture.
Set includes:
- 6 washi paper leaf incense
- Black paper box (packaging)
- non-flammable mat
-
"Relax" is inspired by a quiet forest. The ingredients include Vetiver, which helps relieve tension, Japanese cypress and Bergamot.
-
"Focus" is revitalizes with its fresh aroma. Ingredients include lemongrass that help stimulate both mind and body, cloves help elevate your mood, peppermint, geranium and more.
- "Sleep" is a sweet and gentle scent to help you sleep. Ingredients include lavender which regulates the autonomic nervous system and cedar to bring you calmness.
Dimensions: Φ95 mm × H 43 mm
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
NUKUBAI "Earth" Incense Sticks
HG-ELE-003
Regular price $ 36.00温灰 “Earth”: Heals loneliness and brings a peace of mind from the warmth of the ash.
nukubai is inspired by the “Earth” element. The fragrance wraps you with warmth as it spreads a sweet scent. It also hints a little smokiness as it moves on to the deep and refined scent of sandalwood. It fills the room with tenderness.
The fragrance of incense is best enjoyed from a little distance.
Product Details:
- Key notes: vanilla / tobacco / patchouli / sandalwood
- Component: Machilus dry bark powder, perfume
- Box size: 65 x 170 x 20 (mm)
- Content: 40 incense sticks and incense stand
- Burn time of one incense: Approximately 30 minutes
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
SUOU "Wood" Incense Sticks
HG-ELE-001
Regular price $ 36.00蘇枋: “Wood”: Cultivates love for others by allowing one to appreciate plants and flowers.
suou is inspired by the “Wood” element. Enjoy how the interwoven floral fragrance shifts from muguet to moss, then to the complex yet sweet amber, ending with sandalwood. The soft fragrance will gently guide you to euphoria.
The fragrance of incense is best enjoyed from a little distance.
Product Details:
- Key notes: muguet / oakmoss / amber / sandalwood
- Component: Machilus dry bark powder, perfume
- Box size: 65 x 170 x 20 (mm)
- Content: 40 incense sticks and incense stand
- Burn time of one incense: Approximately 30 minutes
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
SEKISHIN "Metal" Incense Sticks
HG-ELE-004
Regular price $ 36.00石心 “Metal”: Sets intentions as strong and everlasting as a rock.
sekishin is inspired by the “Metal” element. The bright note of pink pepper shifts to a green note. Then agarwood emerges and leaves a powerful after note.
The fragrance of incense is best enjoyed from a little distance.
Product Details:
- Key notes: pink pepper / everlasting / ciste / agarwood
- Component: Machilus dry bark powder, perfume
- Box size: 65 x 170 x 20 (mm)
- Content: 40 incense sticks and incense stand
- Burn time of one incense: Approximately 30 minutes
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
KIYOBI "Fire" Incense Sticks
HG-ELE-002
Regular price $ 36.00浄火 “Fire”: Purifies the spirit and body by ridding negative thoughts.
kiyobi is inspired by the “Fire” element. The fragrance starts with the radiant purity of coniferous hinoki, then it releases the sweetness of sandalwood and agarwood. It is gentle and cool as it fades.
The fragrance of incense is best enjoyed from a little distance.
Product Details:
- Key notes: hinoki / cedarwood / sandalwood / agarwood
- Component: Machilus dry bark powder, perfume
- Box size: 65 x 170 x 20 (mm)
- Content: 40 incense sticks and incense stand
- Burn time of one incense: Approximately 30 minutes
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Gate of Mystery Incense Set
HG-WW-003
Regular price $ 125.00 Sale price $ 98.00 Save 22%Using manufacturing methods dating back to 1641, these incense sets preserve ancient Chinese craftsmanship and ingenuity through the master's passion in sourcing precious ingredients. Get into a meditative state with its sacred poetry, soft aromas, flavors, and scents, anywhere and everywhere.
PRODUCT DETAILS:
Phantom of the East 三魂七魄
Phantom of the East woody scent is honeyed and infused with a variety of herbs.
Dragon Spirit 龙涎蜕仙
Tasting Notes: Agarwood, ambergris, refined honey, etc.
Dragon Spirit is two of the four famous fragrances made in ancient times, its ambergris and woody scent is long lasting, mellow, and full.
Fleeting Pleasure 鹅梨雾帐
Tasting Notes: Goose pear, sandalwood, agarwood
Fleeting Pleasure veils the room with the ancient famous scent of sweet pear and its woody mix.
Nature's Grasp 蓬莱仙枝
Tasting Notes: Flowers, honey, sandalwood
Nature's Grasp soft aroma is concentrating and comfortable with a combination of herbal and medicinal flavors.
DESIGNER: Wonder Wander Works 雲游 is the elevated casual-wear line of Tiger & Pine 虎松 by Denting Li 李登廷.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Scent of Heaven Diffuser with Rattan Sticks
HG-WW-011
Regular price $ 107.00 Sale price $ 80.00 Save 25%Veil of the Heart 拂掩心窍
With a focus on the use of bergamot orange, this essential oil rattan stick diffuser gives light and citrus scents accompanied by its botanical notes, keeping the heart relaxed and happy.
PRODUCT DETAILS:
- Plant essential oil, bergamot orange, orange blossom, petitgrain skin, lindens, rosewood, cedar.
- Rattan sticks, glass bottle, essential oil
Poetry of Emptiness 空禅执念
With the use of benzoin, this essential oil diffuser gives a smooth and sweet aroma that is rich like incense, the mixture brings an introspective mood and natural scent.
PRODUCT DETAILS:
- Plant essential oil, benzoin, bergamot orange, geranium, pine needles sandalwood, violet, lavender
- Rattan sticks, glass bottle, essential oil
DESIGNER: Wonder Wander Works 雲游 is the elevated casual-wear line of Tiger & Pine 虎松 by Denting Li 李登廷.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Scent of Heaven Scented Candle
HG-WW-009
Regular price $ 107.00 Sale price $ 80.00 Save 25%Unspoiled Wilderness 归隐山林
Extracting the soothing smells of the forest, this plant-based scented candle keeps us rooted with its hints of herbal and medicinal properties.
PRODUCT DETAILS:
- Natural Soy Wax, bergamot orange, cedar, laurel, Marjoram flower
- 100% Pure Natural Soybean Wax with Plant Essential Oils
- Burn time approximately 70 hours
- Net weight: 75g
Aspiring Wind 雾松听风
Have a personal spa day with this 100%
plant-based scented candle with hints of lavender and pine.
PRODUCT DETAILS:
- Natural Soy Wax, juniper, cedar, orange blossom, chamomile, fennel
- 100% Pure Natural Soybean Wax with Plant Essential Oils
- Net weight: 75g
DESIGNER: Wonder Wander Works 雲游 is the elevated casual-wear line of Tiger & Pine 虎松 by Denting Li 李登廷.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Aroma Aureole Cold Air Diffuser
HG-JI-002
Regular price $ 199.00 Sale price $ 159.00 Save 20%In Chinese mythology, Nuwa is the guardian of Heaven and Earth, who hand-crafted humans from clay. To save mankind, she had to repair the pillars of heaven and forge 36501 pieces of mystic stones to patch up the sky. The "Aroma Aureole Cold Air Diffuser” is inspired by this ancient fable. Using essential oil extracted from plants, the marble "pillar" diffuser disperses aroma that flows between heaven and earth.
PRODUCT DETAILS:
- 10 x 19.5 cm (H)/ 3.9" x 7.68" inches
- Glass, Brass-plated steel, Marble, Wood, Electric motor, and accessories
- Add a few drops of essential oil into the glass sphere and put the glass lid on.
- Suitable for the entryway, living room, bedroom, study room, office space, and other small to medium size room types (65 to 100 square feet)
- Recommend cleaning once a week
- One year warranty﹝The warranty period and the circumstances are subjected to the terms and conditions on the warranty card provided on the date of the purchase﹞
- Essential oil in the image is not included
Designer: Since 2007, Hong Kong-based brand JIA INC has been creating a new direction in the modern homeware market.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Scent of Heaven Home Fragrance Oil
HG-WW-005
Regular price $ 32.00Unspoiled Wilderness 归隐山林
Extracting the soothing smells of the forest, this fragrance oil keeps us rooted with its hints of herbal and medicinal properties.
PRODUCT DETAILS:
- Bergamot orange, lindens, laurel, Marjoram flower
- Made with 100% plant-based essential oil
Aspiring Wind 雾松听风
Have a personal spa day with this 100% essential fragrance oil with hints of lavender and pine.
PRODUCT DETAILS:
- Juniper, cedar, orange blossom, chamomile, fennel
- Made with 100% plant-based essential oil
DESIGNER: Wonder Wander Works 雲游 is the elevated casual-wear line of Tiger & Pine 虎松 by Denting Li 李登廷.
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Bamboo Jar Candle
HG-EMM-001
Regular price $ 38.00Leading with soft notes of bamboo and cucumber, it’s the perfect scent to make any space help you feel fresh, clean and relaxed.
- 8.5 oz soy candle in a reusable glass jar
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 60 hours of burn time
- Hand poured in micro-batches in NYC
- Diameter: 3.06 inches Height: 3.5 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Lychee Jar Candle
HG-EMM-002
Regular price $ 38.00Lychee candle is fruity and perfect for brightening up any space, with subtle notes of red tea for balance and rock sugar to compliment the lychee’s natural flavor.
- 8.5 oz soy candle in a reusable glass jar
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 60 hours of burn time
- Hand poured in micro-batches in NYC
- Diameter: 3.06 inches Height: 3.5 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Honey Jasmine Jar Candle
HG-EMM-003
Regular price $ 38.00A graceful dance between rich and delicate, our Honey Jasmine is floral, full and well rounded without being overpowering.
- 8.5 oz soy candle in a reusable glass jar
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 60 hours of burn time
- Hand poured in micro-batches in NYC
- Diameter: 3.06 inches Height: 3.5 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Yuzu Jar Candle
HG-EMM-004
Regular price $ 38.00This Yuzu candle is bright & citrusy with notes of yuzu, tangerine, bergamot.
- 8.5 oz soy candle in a reusable glass jar
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 60 hours of burn time
- Hand poured in micro-batches in NYC
- Diameter: 3.06 inches Height: 3.5 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Lychee Tin Candle
HG-EMM-005
Regular price $ 18.00Lychee candle is fruity and perfect for brightening up any space, with subtle notes of red tea for balance and rock sugar to compliment the lychee’s natural flavor.
- 4 oz soy candle in a reusable tin
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 15 hours of burn time
- Hand poured in micro-batches in NYC
-
Diameter: 2.25 inches Height: 1.85 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Yuzu Tin Candle
HG-EMM-006
Regular price $ 18.00Yuzu candle is bright & citrusy with notes of tangerine, yuzu, and bergamot.
- 4 oz soy candle in a reusable tin
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 15 hours of burn time
- Hand poured in micro-batches in NYC
-
Diameter: 2.25 inches Height: 1.85 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Honey Jasmine Tin Candle
HG-EMM-007
Regular price $ 18.00A graceful dance between rich and delicate, our Honey Jasmine is floral, full and well rounded without being overpowering.
- 4 oz soy candle in a reusable tin
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 15 hours of burn time
- Hand poured in micro-batches in NYC
- Diameter: 2.25 inches Height: 1.85 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
Bamboo Tin Candle
HG-EMM-008
Regular price $ 18.00Leading with soft notes of bamboo and cucumber, it’s the perfect scent to make any space help you feel fresh, clean and relaxed.
- 4 oz soy candle in a reusable tin
- Sustainable wood wick for a clean, even burn with less soot than cotton wicks. Creates a soothing fireplace crackle
- Up to 15 hours of burn time
- Hand poured in micro-batches in NYC
-
Diameter: 2.25 inches Height: 1.85 inches
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
CANDLE BOY #1 - BLUE
HG-CAW-001
Regular price $ 55.00- Handmade and hand-painted figurine candle in light blue
- Wild bluebell scent
- Soy wax & bee wax
- Burn time approximately 20 hours
- Candle size: 12cm x 15cm / 4.7in x 5.9in
- Box size: 19cm x 8cm x14cm / 7.5 in x 3.25 in x 5.5 in
- Weight : 1 lb
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
CANDLE BOY #1 - PINK
HG-CAW-002
Regular price $ 55.00- Handmade and hand-painted figurine candle in pink
- English Pear and Freesia Cologne
- Soy wax & bee wax
- Burn time approximately 20 hours
- Candle size: 12cm x 15cm / 4.7in x 5.9in
- Box size: 19cm x 8cm x14cm / 7.5 in x 3.25 in x 5.5 in
- Weight : 1 lb
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.
CANDLE BOY #1 - GREEN
HG-CAW-003
Regular price $ 55.00- Handmade and hand-painted figurine candle in green
- Sandalwood
- Soy wax & bee wax
- Burn time approximately 20 hours
- Candle size: 12cm x 15cm / 4.7in x 5.9in
- Box size: 19cm x 8cm x14cm / 7.5 in x 3.25 in x 5.5 in
- Weight : 1 lb
Shipping & In-store Pickup
In-store pick up:
- In-store pick-up is available everyday from 12 pm - 6 pm at 41 Orchard Street, New York.
- You can choose this option at the check-out section. After placing the order, you will receive an automated email when your order is ready for pick-up, usually within 24hrs.
Domestic US Shipping:
- We provide free domestic US shipping for orders over $100 (2-10 business days).
- Express Shipping (1-2 business days) is also available at checkout for an additional cost.
- All orders will be processed within (2) business days upon payment approval. Orders placed after 4 pm will be processed the next day.
International Shipping:
- International shipping is available for all destinations via APC, Aramex, Asendia, Flat Export Rate, Global Post, SFExpress, SkyPostal, USPS, FedEx, UPS, or DHL. Best carrier options will be given at check out according to your package weights, dimensions, and typical item cost.
- Due to COVID-19 restrictions in destination countries and with customs clearance, expect delays in customs processing and delivery times. Tracking will be updated with the most current information as it is available.
Replacement & Return
Initiate Replacement or Return via this PORTAL (beta). If you wish to exchange an item, please follow the return process.
Items NOT eligible for return or refund:
- Items received or picked up after 14 days of purchase. Lingerie, socks, masks, art and books
- SALE items, unless you purchase Seel Return Assurance. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the sale is final. You can learn more about Seel Return Assurance here.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.
For Defective or Incorrect Items
Initiate Replacement or Return via this PORTAL (beta) within 3 days upon delivery. Once we approve your request we will waive all shipping fees occur.
To Receive a Refund
- Submit a refund request, wait for approval, send the item back. If you choose to use carriers of your choice, please send us the tracking number at info@chopsueyclub.com
- The customer is responsible for return shipping charges unless the item is defective or incorrect. We are not responsible for any damaged, lost or stolen package during shipping. Please contact the carrier if any of the above situations occurs.
- Return packages must include all original tags and accompanying packaging. Incomplete packaging will result in 5% - 10% fee.
- No restocking fees will be charged.
- We will issue a refund within 5 days of receiving and verifying the package.
- We reserve the right to refuse any returned item that does not meet our return policies.